The names on the 9/11 Memorial are etched into marble and our hearts. I touched the names and there was something. An echo or reverberation. Like the experience at the wall at the Vietnam Memorial. Tears. You see people grieving next to you and long to reach out to comfort them. Sometimes you do.
On 9/11, I was with Verizon in the Information Technology department on an early morning conference call. Someone suddenly shouted into the phone (More…)